FAQs/BigTent Updates & Annoucements/Annoucements

BigTent Site Performance

Diane
posted this on Jan 25 13:24

   
   
   

 

Hello BigTent Admins and Members,

We know the BigTent site has had issues over the last 24 hours, preventing users from logging in or navigating the site. We sincerely apologize for any frustration or inconvenience this has caused - it is no fun to be on a slow site! - and thank you for your patience as we investigate the issue. 

Please rest assured that maintaining optimal site performance is our number one priority, and our tech team is working diligently to resolve the problem. In order to do this, we will need to roll out a system update tonight that we hope will fix the issue. This means that the site will be down from 7pm - 8pm PST/10pm - 11pm EST this evening, January 25th, as we perform the site maintenance. Please schedule your BigTent activity accordingly. 

We value your membership, and thank you for being a part of the BigTent community!

If you have any questions or comments, please go ahead and send them to support@bigtent.com, where we would be happy to address them. 

 

Best, 

The BigTent Team

   
   
Follow us on Twitter @bigtentgroups
BigTent | 72 Townsend St, San Francisco, CA 94107
 
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